The collection, storage and use of personal data under the EU’s General Data Protection Regulation (GDPR) 2018
This privacy notice tells you how we, Harwood Park Crematorium, will collect and use your personal data for provision of services, cookies, complaints etc.
In order for us to provide you with a funeral service that meets your requirements and our legal obligations we need to collect personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes Harwood Park Crematorium would contact you for separate consent.
We may pass your personal data on to third-party service providers contracted to Harwood Park Crematorium in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of Harwood Park Crematorium When they no longer need your data to fulfil this service, they will dispose of the details in line with Harwood Park Crematorium procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
Harwood Park Crematorium will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Harwood Park Crematorium is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Harwood Park Crematorium, at your request, can confirm what information we hold about you and how it is processed. If Harwood Park Crematorium does hold personal data about you, you can request the following information:
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
The price of funerals has risen over the years*, and many people prefer to make provision for the cost now. The Hertfordshire Funeral Plan is a pre-payment funeral plan exclusive to Austin’s Funeral Directors.
Find out more.
*Royal London, National Funeral Cost Index report, August 2020.